Why do some companies choose to invest in creating good jobs for their employees? There is no single answer, and companies that adopt such a strategy may seek a range of payoffs—from lower turnover to higher productivity.
Many factors drive business model evolution, including innovations in design or technology and opportunities in new markets. At the heart of a good-jobs approach is the way in which employees are deployed to help implement new business models.
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(Note: Many of the case studies you'll find here were developed by The Hitachi Foundation.)
The purpose of this memo, which was written by Thomas Kochan (MIT Sloan School of Management), Susan Helper (Weatherhead School of Management, Case Western Reserve), Alexander Kowalski (MIT Sloan) and John Van Reenen (MIT Sloan) is to summarize prior evidence on the interrelationships between...