Why do some companies choose to invest in creating good jobs for their employees? There is no single answer, and companies that adopt such a strategy may seek a range of payoffs—from lower turnover to higher productivity.
Many factors drive business model evolution, including innovations in design or technology and opportunities in new markets. At the heart of a good-jobs approach is the way in which employees are deployed to help implement new business models.
Strategy Resources Library
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(Note: Many of the case studies you'll find here were developed by The Hitachi Foundation.)
This case study by Zeynep Ton and Cate Reavis explores growth strategy questions faced by Managed by Q, an on-demand office cleaning and maintenance startup whose founders sought to create a scalable business that treats employees well.