Good Companies, Good Jobs

In the early 2000s, New York City-based UHC faced a new and costly epidemic of chronic diseases. Physicians were too busy to provide all of the follow-up needed by patients, and nursing staff had become prohibitively expensive. So UHC initiated a new team-based model that expanded the role of low-level medical assistants (MAs) to provide patient education and coaching. The plan included extensive training and a career ladder for the MAs. 

New Belgium Brewing has placed a profound focus on culture, which has contributed to its status as a good employer. The Fort Collins, CO, company screened new recruits through a behavioral interview process, assessing applicants for their ability to work as part of a team and other factors that match the company ethos. The company has promoted managers who demonstrate strong team facilitation and coaching skills and cultivates teamwork through employee participation in cross-department committees and through communication training to help better manage conflicts.